Maruti Suzuki ARENA (Pratham Motors, Bengaluru, HSR Layout)

Once again a great service, polite attentive staff always and very competitive service.It was a pleasure to see PRATHAM MOTORS which cares not only for your vehicle but treat their customers so nicely, keep it rolling and i will continue to recommend PRATHAM MOTORS service to all. They came to my house and did a wonderful/excellent job in cleaning the car. It was shining more than the time of purchase. Everything was done at my doorstep without taking the car anywhere. Excellent work and great value from a top team. Along with honesty,integrity and excellence in service, I fully recommend PRATHAM MOTORS for service on any Maruti vehicle. I have been associated with PRATHAM MOTORS for 7 years now and always it has been a more than great experience. Keep up the good service, you have stood for your service always.

I really appreciate Mr Harisha.U ( Spares in charge - Queens Road Branch) promptness to procure the spare part and replace it immediately although it was not a major job. It is such a pleasure dealing with all the employees at the service station( Queens Road) branch of Pratham Motors. In fact I purchased my vehicle from the show room at Queens Road and even at that time it was a pleasant experience dealing with Anthony Praveen. L (Sr. Sales Consultant). It is very rare to come across employees who are so courteous and who treat the customer well.

I am doing service for my car regularly in PRATHAM MOTORS for around 4 years. I am very happy to share my experience with elansezhain executive, the first time when I met I found him humble but all these years he made me fully satisfied with service. every time I give him a call and send my car for servicing he will verify thoroughly my car and calls me for multiple time to explain any minor issues and finally giving my car back nicely serviced. I am taking this opportunity to praise him for his great support. finally, I met today another executive Santosh and I just found him he was also awesome and took care of my all my concerns. this made me share my experience with my friends and relatives about PRATHAM MOTORS and suggesting PRATHAM MOTORS for better servicing. great customer care and great service. keep this up and all the best.

Had sent my Vehicle Maruti Celerio AMT last Monday with an issue of 5th gear not engaging while coming back from Calicut. The initial response from PRATHAM MOTORS was not encouraging as I was being asked about oil change, general service and seat covers from accessories. I was really worried about the current issue at hand which was a huge issue for me and my family while coming back from Calicut on 2 lane roads at least till KA border and high-speed high ways in KA. Calling up Mr Rajkumar at that point of time was probably the second best decision that was taken (The first being to buy the car from PRATHAM MOTORS Bellandur in 2014). He took charge of the situation and was in touch with me at least 2 times in a day before handing over the case to Mr Rajesh Shetty. I was also provided with a loaner car without out which I could not have attended an urgent meeting on Wednesday in Domlur. The car was handed over to me back yesterday and appears to be working fine. I sincerely appreciate the efforts taken by these 2 gentlemen and the other shop floor workers in PRATHAM MOTORS in understanding my situation and helping out. THANK YOU ONCE AGAIN. I would wholly recommend PRATHAM MOTORS Bellandur to my friends and relatives who are interested in buying Maruti vehicles.

I am writing this small note of thanks for the excellent service support provided by you during my last 2 services of my vehicle(Swift – TN-19-A-5811). I was a frustrated customer when I did my first service at your place and posted my negative feedback in mouthshut.com, you guys immediately listened to my story and helped me to sort the things, visited me in person and explained the whole process. Really appreciate your effort to restore the faith, this made me come back to your service Centre and I have brought my friends too to experience the wonderful customer support. Please keep this momentum going, which will bring you more customers to your fold

This mail is to thank your team for their excellent job. I like to bring this to your notice, because it will not be fair if I walk out without saying thanks to the engineers who served my car 30 Apr 2016. Customer Care Team: excellent follow-up on the gentle reminders on my car service due dates – when your team call me I feel it’s not only a reminder, but it’s also a care on my car to get served at the right time. Thanks to the team and the system they practice. - Prabhavathi madam and team thanks for the keeping us engaged with PRATHAM MOTORS Technical Service Team: excellent knowledge-ability to understand and address the issue. Thanks, Kothandaraman Sir and Ganesh and colleague –Good knowledge ( I don’t know his name). You definitely ensure I will respond to the PRATHAM MOTORS next service request. The entire team is not money minded they are service minded. Thanks for your support. The names I have mentioned is high level and there are a lot of engineers and executives worked around to serve my car well. All the all the best in your career

I just got my Ritz done with 3rd service at PRATHAM MOTORS. Please take this as a commendation, am pretty satisfied with the level of service offered and do keep up
the good work

Thanks a lot for your wholehearted efforts in making me feel at ease. I feel proud to have had such a highly professional, friendly and humble team to train me, which made my driving course feel at ease and boosted my confidence. The passion and patience of team are way above excellence. Right from the day of enrollment to conducting tests for DL, you made it such a smooth sail. I can go on length and breadth but words would be short to express my gratitude to the team. Only I referring someone to the MDS would be a small token to express my gratitude. Thanks a lot once again for such a wonderful experience you gave me which has carved a niche for years to come. Hats Off to both the teams at Bellandur and Koramangala!

I had a terrible service experience with my First Maruti car and before buying my second one (again Maruti) my only consideration was to pick it up from a better dealer. And I am about to complete one year in my new car. PRATHAM MOTORS service has been the best in town. I don't even remember when is the service due, you are called and informed about the service, then Pickup and Drop at the doorstep and finally the service quality, they are simply world class.

I am extremely satisfied with the service offered by Irfan from PRATHAM MOTORS. He always maintains the highest levels of professionalism and exhibits very good service quality. I would personally like to thank him and PRATHAM MOTORS for the quality of service and personal camaraderie. I am a customer of PRATHAM MOTORS for the last 4 years.